22nd April 2011 To Whom It May Concern On behalf of the Greensborough Chamber of Commerce, I wish to advise that we have had the pleasure of working with Smart Graffiti for the past 3 years. The Greensborough Town Centre is a major regional shopping centre in the north east of Melbourne and has over 400 businesses. Smart Graffiti commenced work in Greensborough at a time when it was dirty with high vandalism and this created a very bad perception in the community and in turn affected businesses. I am pleased to say that Greensborough has now become a safe and very clean place for people to visit which has improved the perception of Greensborough and trade for businesses. Smart Graffiti are contracted to work two days a week and they are successful because their team are passionate and take a personal ownership to keep the place looking great. This is difficult when we have a major train station, a bus depot that has over 14 buses coming through the centre each day and a high youth population. It has also greatly benefited us that they match all the paint colours of various buildings when necessary so they continue to look fresh and presentable. Yours faithfully Noella Jacobs Greensborough Town Centre Manager On behalf of the Greensborough Chamber of Commerce