FAQs - Frequently Asked Questions

QUESTIONS

1. What does the term workloading mean?
2. Is The Cleaning System a piece of software or a system for implementation?

3. What makes The Cleaning System unique/different?
4. Do I need the AutoCad or architectural drawings for the specific building for The Cleaning System's calculations?
5. Do you provide a consultancy service for one-offs or smaller clients?
6. Where does The Cleaning System's productivity rates come from or on what is it base?
7. Can I tailor The Cleaning System for my client, building and specific tasks?
8. Are the cost/pricing structure directly related to the cleaning regime, so changes or various cleaning regime versions can be calculated in realtime and can be presented to clients as alternative proposals?
9. What are the pros of The Cleaning System?
10. What are the minimum PC requirements to install and run The Cleaning System?
11. Is The Cleaning System available online or for Mac?
12. Is The Cleaning System a standalone self extracting software?
13. Do you have a demo version?
14. How much does The Cleaning System cost and where can I buy and download it?
15. Do you offer support wordwide?

LEAN Six Sigma

16. LEAN Six Sigma in cleaning

TEAM Cleaning

17. TEAM Cleaning and Zone Cleaning

ANSWERS

1. What does the term workloading mean? A commonly accepted definition is the hypothetical relationship between a group or individual human operator and task demands i.e. the amount of work performed or capable of being performed (as by a mechanical device) usually within a specific period.

↑ Back to top link

2. Is The Cleaning System a piece of software or a system for implementation? The Cleaning System is a visual bidding, estimating and workloading tool/software that enables cleaning service providers and facilities management companies to accurately visualise each potential cleaning job before they commit to it - knowing exactly how long to allow and the number of team members to allocate to it. It is both proven and ideal for hospitals and healthcare facilities, hotels, colleges and universities, and public buildings, to name a few.

↑ Back to top link

3. What makes The Cleaning System unique/different? You can also quickly, easily and accurately assess how long it takes to clean a single area, how changes to a job (for example, its frequency) can impact your bottom line, and create reports for each of your contracts and individual staff members. And all this through a visual interface with dynamic floor plans, so you know what you need to do at all times. The visual interface starts off with The Cleaning Systems unique and accurate method of importing the floor plans of a building.

thecleaningsystem-visual

For a larger version of this image click here:

↑ Back to top link


4: Do I need the AutoCad or Architectural drawings for the specific building for The Cleaning System's calculations?
AutoCad or similar are the best way (most productive and accurate) but if not avalable The Cleaning System can scale jpeg images of the floorplans quite accurate with some basic on site measurements. (PDF versions can of course be saved as jpeg and then imported, there is almost always a way to import the floorplans)

↑ Back to top link


5: Do you provide a consultancy service for one offs or smaller clients? Yes, we can also assist smaller entities with their proposals and tenders/bids. Please contact us to discuss your specific needs.

↑ Back to top link


6: Where does The Cleaning System's productivity rates come from or on what is it base? The Cleaning System uses proven, scientific calculations instead of guesswork or ruel of thumb, and the standard productivity rates are based on industry standards that have been field tested with over 700 users, 100’s of sites, and in Denmark, Norway, Sweden, Finland, Germany, England and Belgium. You can also use your own productivity rates.

↑ Back to top link


7: Can I tailor The Cleaning System for my client, building and specific tasks? The Cleaning System can be tailored for each client, for each building and for each and every tasks and of course the frequensies to carry out each tasks etc. Or as metnioend before you can use the build in pre-populated productivity rates for specific rooms and tasks.
↑ Back to top link


8: Are the cost/pricing structure directly related to the cleaning regime, so changes or various cleaning regime versions can be calculated in realtime and can be presented to clients as alternative proposals?
Yes. The strength of The Cleaning System is that once the floorplans and room and tasks details have been entered the user can quickly and easily assess how long it takes to clean a single area and the cost to clean it, or how changes to a job (for example, its frequency) can impact the bottom line or the scheduling of the cleaners.

↑ Back to top link


9: What are the pros of the The Cleaning System?

  • Eliminate the risk of undercharging for a job
  • Look professional in front of potential clients
  • Use proven, scientific calculations instead of guesswork
  • Easily and effectively schedule work for your team

↑ Back to top link

10: What are the minimum PC requirements to install and run The Cleaning System?
To ensure good performance we recommend it to be run on a PC with minimum specifications of: Pentium 4, 1.6 GHz processor, 2 GB RAM and 40 GB hard drive. As with most database applications, faster equipment results in faster application performance.
We further recommend that the PC be equipped with a large screen, 20” or larger – preferably in widescreen format.
Smartphones must use Android version 2.1 or newer.
Fast access to the Internet is recommended for downloading program updates, documentation etc.

↑ Back to top link

11: Is The Cleaning System available online or for Mac?
The Cleaning System is a Windows based program, which runs on the following Windows platforms:
• Windows XP
• Windows Vista
• Windows 7

An online/hosted version is in development.

↑ Back to top link


12: Is The Cleaning System a standalone self extracting software?
Yes, after downloading the exe file installing The Cleaning System is extremely easy. Just follow the instructions on the screen. You must though have permission to install application on your computer or network from your network administrator.

↑ Back to top link


13: Do you have a demo version?
YES. Download a demo version The Cleaning System directly from the internet and try it free of charge and non-binding, on your own PC.
The Demo version is a full program package with all included functions and modules! It is not possible to print out with this demo version.
A little demo database is installed together with the program, with examples of how the program works in practice. To a limited extent you can also create, correct and delete new places.

Technical Specifications for the demo version:

The installation file needs about 25 MB, and a minimum of 250 MB must be available on your PC, for the installation of the program.To get your demo complete the information on the Contact Us page. We will send you the link afterwards with installation instructions for the demo version.

Q: Is The Cleaning System demo fully functional ?

Yes, The Demo version is a full program package with all included functions and modules! It is not possible to print out with this demo version. A little demo database is also installed together with the program, with examples of how the program works in practice. To a limited extent, you can create, correct and delete new places too.

↑ Back to top link


14: How much does The Cleaning System cost and where can I buy or download it?
Please contact us for the latest prices and for buying and downloads or register on our website to download the demo. We strongly advise people to look at the demo video or slides as the software can look very daunting for first time users.

↑ Back to top link

15: Do you offer worldwide support?
It is possible to support our clients worldwide via the internet with remote support software but keep in mind language is one limitation and internet speeds another for remote software assistance and log in or control such as TeamViewer.

↑ Back to top link